1.Email to our customer service : email@example.com, including: order number, the question you want to solve together with picture of product .
2.Orders are able to be canceled and refunded before shipping.
3.Products must be returned unused and undamaged, unwashed.
4.You need to bear the return shipping fee and send the original package back us,and we will refund /exchange to you when we receive that package.
5.As usual, refunds will be reimbursed back to your original account -- credit card or PayPal.
6.If you're not satisfied with the products received, please contact us in 72 hours,you will get a ideal solution.